Why People Don’t “DO” and How You “CAN”
Aug 08, 2024This week’s podcast guest, Alex Sheen, the Founder of “because I said I would” is also the topic of today’s newsletter story.
By applying Alex's philosophies, businesses can create a culture of excellence, accountability, and strong relationships, ultimately leading to greater success and guest satisfaction. It is about “honoring your word” and “doing what you say you will do”. (Most People Don’t).
Alex’s simplistic message helped to serve as a beacon for me years ago when I trademarked the three words:
“Most People Don’t”
He has set the example that very simple words, when placed together, can have an extremely deep meaning and powerful impact.
"because I said I would"
Imagine my delight when we not only enjoyed a meal together, strategized, and he also agreed to be on my show.
My pursuit and goal with “Most People Don’t” at the fundamental level is to “encourage, inspire, and motivate others to take action”.
This can relate to so many things; becoming a better leader, building better relationships, accomplishing tasks & goals, by “doing what you say you’re going to do”. You CAN DO when you take an individualized approach and realize the impact of each contribution you make. It matters!
During the interview, we discuss:
- The Individualized Approach
Experimenting with yourself. Try to use the lessons that you’ve learned from others. If they work, use them to their fullest. If they don’t, move on, and try something else.
- The Importance of Three Simple Things
Diet, sleep, and exercise for your health and well-being. Everyone knows this, but few conform and apply it.
- Volunteering
75% of all Americans do not volunteer a single hour in an entire year. The bystander effect, “we think someone else will do it”
- Why Your Efforts Matter
Your individualized approach and contributions add up. If we all take action, then everyone will be taking action. Don’t wait and don’t be afraid to “do something when you see something”.
"Whatever you do in life will be insignificant, but it is important that you do it because nobody else will." -Mahatma Gandhi.
“With great power, comes great responsibility” -Voltaire and Uncle Ben (Spider-Man)
How brilliant.
We, You, I can control this.
This is most likely one of the only things we can control. Our individual action (what we do, think, say, react, and feel) is something we control.
Applications for both philosophies to increase your BUSINESS RESULTS and ENHANCED EMPLOYEE ENGAGEMENT
1. Achieving Service Excellence:
- “Most People Don’t”: Train staff to anticipate needs and provide personalized service. For example, a hotel could have a system where staff members note guest preferences and ensure these are met during future visits.
- “because I said I would”: Ensure staff follow through on requests. If a client or prospect asks for a specific service, the team should commit to delivering it promptly and efficiently, reinforcing trust and satisfaction.
2. Reaching Goals:
- “Most People Don’t”: Inspire employees to set ambitious personal and professional goals. A business could offer workshops on goal-setting and provide resources for employees to achieve these goals, such as mentorship programs.
- “because I said I would”: Implement a system where employees regularly review and update their progress on goals. This could be done through quarterly check-ins where employees discuss their progress and any challenges they face.
3. Building Relationships:
- “Most People Don’t”: Encourage networking and relationship-building activities. For example, a company could host regular team-building events or cross-departmental projects to foster stronger internal relationships.
- “because I said I would”: Promote trust and reliability within the team. Leaders can set an example by consistently keeping their promises and encouraging employees to do the same, creating a dependable work environment.
