Keynote Speaking and Sales-Service Excellence Training

As a former Ritz-Carlton Global Executive and Recruiter Bart has something to offer all audiences. By focusing on real life experiences Bart is able to provide genuine and actionable insights into the world of business and human behavior. He shares stories that will help to "move" others toward better results and greater learnings.

"NOW to NEXT"

A Growth Mindset

A growth mindset promotes a culture of continuous improvement, adaptability, and innovation, which in turn helps with employee retention, talent attraction, customer experience, and partner relationships. Often we are so BUSY in the NOW, that we can’t think about tomorrow.

This discussion walks attendees through methods of “DOING NEXT”, moving FORWARD, and how to capitalize upon the major benefits of having a growth mindset.

"KEEPING YOUR EMPLOYEES FROM BECOMING SOMEONE ELSE'S"

Ask, Listen, and Act

Retaining and nurturing your talented workforce is essential to maintaining a productive and successful organization. This topic delves into the strategies and best practices that companies can employ to prevent their valuable employees from leaving for other opportunities. By understanding the key learnings from this topic, you can create a more engaging and rewarding work environment, fostering loyalty and long-term commitment among your team members.

"More Than Nice: The Power of KINDESS"

Doing Right By and For Others

What does "Doing Decency" truly mean in the workplace? It goes beyond surface-level politeness; it embodies a profound dedication to honesty, fairness, and respect in all interactions. It creates a culture of kindness, compassion, and ethical behavior that extends to employees, customers, partners, and society as a whole. Learn how we all can embrace "doing right by and for others" in and outside of the office.

"MOST PEOPLE DON'T... BUT YOU DO"

Its EASY to BE, but BETTER to BECOME

Unlock the incredible rewards of taking action, even when distractions and obstacles may attempt to deter us. Join this engaging conversation as we delve into the genesis of this trademarked approach and its transformative application, resulting in profound gains in both personal fulfillment and professional excellence. Discover the secrets to achieving extraordinary outcomes by embracing the mantra of "doing" what "Most People Don't.

"ARE YOU A BUFFALO OR A GOOSE?

Sharing and Caring Leadership

Discover the art of self-awareness and harness the power of aligning your individual strengths with the goals and aspirations of your team. Whether you're a "Buffalo" charging forward or a "Goose" flying in formation, this presentation will inspire you to embody the best of both worlds - the strength and unity of a buffalo and the collaborative spirit of a goose.

"HEART and SOLD"

Observing, Anticipating, and Over-Delivering

In a world increasingly driven by transactions and fleeting interactions, the concept of "Heart and Sold" emerges as a powerful profound and meaningful relationship to establishing connections with others.

This approach encourages individuals to move beyond transactional exchanges and delve into relationship-driven interactions that foster emotional connections with both the seller and the product or service being offered.

"A CHEESEBURGER without CHEESE"

Service Above Expectation

If at a restaurant, you're met with a mere correction, "So, you want a hamburger," it might not reflect a service-oriented approach.

Customer expectations have been reshaped. By observing, anticipating, and over-delivering with each interaction, you service excellence will stand out. Join us as we explore this art even when it means crafting a cheeseburger without cheese.

#BeBamboo

Flexibility is the Foundation

Helping others is not always easy as it requires passion, purpose, and teamwork to exceed the expectations of our guests, customers, and stakeholders.
This session celebrates the theme for BEING BAMBOO in our daily lives. Offering resilience, flexibility, adaptability, and sustainability by "doing".

"YOU'RE DOING GREAT!"

Do Your Best and Celebrate YOU

Despite everything please remember that "YOU’RE DOING GREAT.!" It’s a reminder of the importance of sharing positivity. Whether you're facing challenges or simply need reassurance, remember that as long as you're doing your best, YOU’RE DOING GREAT. Sometimes, that's all we need to hear.

Jane Berg

_{Regional Vice President Customer Experience at West Region}

“

It was our pleasure to host Bart Berkey as our Keynote Speaker at our recent Leadership Conference. Bart did his homework on our organization and culture and customized his stories to our organizational needs. Bart was incredibly engaging with the audience, kept high energy with his storytelling, and was very passionate about the betterment and success of our attendees- both personally and professionally. I really loved the “Pushing the Button '' and “Be Bamboo” stories! Thank you, Bart, for your positive energy and starting our conference out on a high note!

Meredith Rollins

_{Chief Community Officer at PCMA}

“

Bart delivered a set of engaging and insightful presentations for our community of business event professionals and supplier partners. It has been a long time since I’ve seen a speaker connect with an audience the way Bart did - he has a gift of engaging through sharing relatable and compelling stories and provides clear takeaways you can put into practice right away.

Hire Bart for a speaking engagement.

We're eager to discover more about your needs and preferences and how Bart will strengthen your organization.

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